Terms of use

Terms of Use for Splitéo

Last updated: December 17, 2023

1. Introduction

Welcome to Splitéo, the innovative platform dedicated to 50/50 contests that connects the generosity of participants to the needs of charitable organizations. By browsing our site, registering, or participating in our contests, you join a community committed to social change and contribute to a positive impact in the world.

By accessing our website and using our services, you agree to abide by these terms of use, which constitute a legal agreement between you and Splitéo. This agreement is essential to ensure a seamless, fair, and enjoyable experience for all our users. We invite you to read them carefully before enjoying our services.

These terms govern your access and use of all the features offered by Splitéo. They include important information about your legal rights and contain provisions regarding the terms of participation in contests, the management of your account, your privacy, as well as limitations of our liability towards you.

Your use of Splitéo's services means that you accept these terms. If you do not agree with any part of these terms, you should not access the site or use its services.

Splitéo reserves the right to modify, add, or remove parts of these terms at any time and without notice. It is your responsibility to periodically check for modifications or subscribe to our newsletter. Your continued use of the site after the publication of changes will indicate that you accept and consent to these changes.

We are delighted to have you with us, and we look forward to seeing the impact we can create together.

2. Services Offered

Splitéo offers an online platform that allows users to participate in 50/50 contests, where participants have the chance to win prizes while supporting philanthropic initiatives. Our services are designed to provide a fun and socially responsible experience.

2.1 50/50 Contests
Each 50/50 contest allows a participant to win a prize that corresponds to half of the funds collected for that particular contest, with the other half allocated to charitable causes. To ensure fairness and smooth contest operations at our launch, Splitéo may limit the number of participants for each contest. If applied, this limitation will be clearly indicated on the page of each contest.

2.2 Philanthropic Contributions
Splitéo's central mission is to facilitate generosity and social impact. A significant portion of each contribution is directly donated to charitable organizations. We are committed to working with organizations dedicated to various causes, ensuring that the funds raised go where the need is greatest. Details about beneficiaries and how contributions are used will be available on our website.

2.3 Transparency of Operations
We are committed to maintaining full transparency in our operations. Users will be able to track the flow of contributions, see the impact of their participation, and understand how funds are distributed to partner organizations.

2.4 Limitations and Access
Splitéo reserves the right to adjust or modify the availability of its services at any time to ensure the best possible experience for all users. This includes, but is not limited to, adjusting contest frequencies, prize amounts, and philanthropic contributions based on various factors such as user demand and the needs of charitable partners.

3. Registration and User Accounts

Splitéo offers its users the opportunity to participate in 50/50 contests through registration and creating an account on our platform.

3.1 Eligibility Criteria
To create an account on Splitéo, you must:

Be of legal age of majority in your province or territory of residence.
Reside in Quebec, where 50/50 contests are legally permitted.
Provide truthful and complete information during registration.
Accept these Terms of Use, as well as our Privacy Policy.

Splitéo reserves the right to refuse the creation of an account for anyone who does not meet these eligibility criteria or for any other legitimate reason, in accordance with applicable law.

3.2 Account Responsibilities
As a Splitéo user, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or mobile device. You accept responsibility for all activities that occur under your account or password. You agree to:

Immediately inform Splitéo of any unauthorized use of your account or any other security breach.
Ensure that you log out of your account at the end of each session to prevent unauthorized use.

Splitéo cannot be held responsible for losses or damages resulting from a failure to fulfill these security obligations.

3.3 Account Privacy
We take privacy very seriously. Personal information provided during the creation of your account is protected and processed in accordance with our Privacy Policy. For more information on how we collect, use, and share your personal data, please refer to our Privacy Policy.

By accepting these Terms of Use, you also acknowledge that using the platform may require the processing of your personal data, and you consent to such processing within the limits of our Privacy Policy.

4. User Conduct

As a user of Splitéo, your behavior on our platform is crucial to maintaining a safe, ethical, and enjoyable environment for all. For this, we have established an acceptable use policy and a list of prohibited activities.

4.1 Acceptable Use Policy
By using Splitéo, you agree to:

Act honestly and ethically when participating in contests.
Respect the rights of others, including intellectual property and privacy.
Use Splitéo's services for legal purposes and in accordance with applicable laws.

It is important that all interactions on the platform are conducted with respect for other users and within the bounds of legality.

4.2 Prohibited Activities
To ensure the proper functioning and integrity of our platform, certain activities are strictly prohibited on Splitéo, including but not limited to:

Any form of cheating, fraud, or manipulation of contest results.
Impersonation or the use of false information to create an account or participate in a contest.
Harassment, threats, or any other abusive behavior towards other users or Splitéo staff.
Publishing or transmitting illegal, defamatory, obscene, or discriminatory content.
Using automated software, bots, or other methods to alter or interfere with Splitéo's services.

Failure to comply with these rules may result in disciplinary measures, including but not limited to account suspension or termination, and in some cases, legal action.

We reserve the right to monitor and review activities on our platform to ensure compliance with these rules. Any behavior deemed inappropriate by our team may be subject to corrective action.

4.3 Responsible Gaming

At Splitéo, we understand the importance of responsible gaming. While our 50/50 contests offer an opportunity to win prizes, our primary goal is to support charitable organizations and contribute to important social causes.
We do not promote or encourage gambling in a form that could lead to addiction. It is crucial that our users participate consciously and in moderation, keeping in mind that the essence of Splitéo is philanthropic impact and community contribution.
We encourage all participants to adopt a balanced approach to gaming, only spending what they can afford to lose and avoiding letting gambling interfere with their daily responsibilities or financial and emotional well-being.
If you find it difficult to manage your gaming habits or have concerns about your gaming behavior or that of someone else, we encourage you to seek help from professional services specializing in responsible gaming.

5. Purchases and Payments

Splitéo offers its users the possibility to purchase entries for 50/50 contests. This section details the purchase process, payment processing, and refund policies.

5.1 Purchase of Entries

Entries for contests can be purchased directly on the respective contest page on our website.
Each entry is sold at a price of $5.
Users can purchase as many entries as they wish, subject to availability and compliance with contest rules.
Entries are bundled into packages, the details of which are available on each contest's page.

5.2 Payment Processing and Fees

For secure payment processing, we use the services of Snipcart and Stripe.
A processing fee of 1% is applied to each entry purchase.
Payment information is processed securely and in accordance with industry standards for data protection.

5.3 Refund Policy

In accordance with the law, entry purchases are refundable until the end of the contest.
To request a refund, you can proceed in your user account or contact our customer service before the end of the contest. Refund requests received after the contest deadline will not be honored.
Refunds will be processed using the same payment method used for the initial purchase.

5.4 Cancellation and Non-Refundable

After the end of the contest, all entries become non-refundable.
Splitéo reserves the right to cancel entries in case of suspicion of fraud or non-compliance with the Terms of Use, without a refund.

We encourage you to carefully read the rules of each contest before purchasing entries. Your participation in our contests implies your acceptance of these payment and refund terms.

6. Prize Allocation and Winnings

Splitéo organizes 50/50 contests where participants have the opportunity to win prizes while contributing to charitable causes. This section describes how winnings are determined and awarded, as well as the procedure for claiming prizes.

6.1 Determination and Allocation of Winnings

At the end of each contest, the winner is determined by an electronic draw from among all eligible participants.
Half of the total amount collected for the contest is awarded as a prize to the selected winner, while the other half is donated to the partner charitable organization.
The exact amount of the prize depends on the total number of entries sold for the respective contest.

6.2 Prize Claim Procedure

Winners will be notified by email or phone (depending on the information provided during registration) within 3 days of the draw.
To claim the prize, the winner must correctly answer a mathematical skill question and sign a compliance and liability waiver form.
Prizes will be deposited directly into the winners' bank accounts or provided through another agreed-upon method within 7 days after confirmation of the winner.

6.3 Unclaimed Prizes

If a winner does not claim their prize within 45 days of notification, the prize may be put back into play, donated to the organization, or awarded to another participant, at Splitéo's discretion.

7. Warnings

7.1 No Warranty on Services
Splitéo strives to provide a quality user experience, but we cannot guarantee that our services will always meet your expectations. Therefore, our services are provided "as is" and "as available," without any warranty, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or accuracy of information.

We do not guarantee that:

The services will perfectly meet your specific requirements.
Access to the services will be uninterrupted, timely, secure, or error-free.
The results obtained from using the services will be accurate or reliable.

7.2 Platform Availability
While we strive to maintain the Splitéo platform accessible at all times, interruptions for maintenance, updates, or technical reasons are possible. Splitéo does not guarantee uninterrupted or error-free availability of the platform and reserves the right to suspend, withdraw, discontinue, or modify all or part of the services without notice. In no event will Splitéo be liable to you or any third party for any changes, suspensions, or interruptions of the services.

We recommend users to back up any content or information they deem important in anticipation of possible unavailability or data loss.

8. Modifications to the Terms of Use

8.1 Right to Modify Terms
Splitéo reserves the right to modify or revise these Terms of Use at any time. These changes may be made for various reasons, such as adapting to changes in legislation, updating our services, or clarifying our practices.

8.2 Notice of Changes

Any significant modification or revision of these Terms of Use will be communicated to users. This notice may take the form of a notification on our website, an email sent to users, or any other means deemed appropriate by Splitéo to ensure effective communication.
We encourage our users to regularly check this section to stay informed about any potential changes.
Your continued use of the Splitéo platform after the publication of changes to the Terms of Use constitutes your acceptance of these changes. If you do not agree with the changes made, you must stop using Splitéo's services.

8.3 Last Revision Date

The date of the last revision of these Terms of Use will always be indicated at the top of this page, so you can easily identify if any changes have been made since your last review.

9. Contact Information

If you have any questions regarding Splitéo's Terms of Use or need additional information, please feel free to contact us. Splitéo is managed by Bauhem Digital Agency Inc., and you can reach Mr. Guillaume Gosselin for inquiries or assistance.

Address:
Bauhem Digital Agency Inc.
881 Picardie Avenue
Alma, Québec G8B 6C8

Phone:
581-476-0170

We are available to address your inquiries and provide the necessary assistance regarding your experience on our platform. Your satisfaction and understanding of our services are paramount to us.

For any specific questions or comments regarding a contest, participation, or prize, please ensure to mention relevant details so that we can assist you effectively and accurately.

Confirmation of Understanding: By using our services, you acknowledge that you have read these Terms of Use, understand them, and agree to be bound by their terms.